Cookie Policy

Effective Date: December 10, 2024

This Cookie Policy explains how SchoolBlocks ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our websites, use our mobile applications, or interact with our educational platform services.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, such as your preferred language, login status, and other settings.

Similar Technologies

In addition to cookies, we may also use:

• Web Beacons: Small transparent images that help us understand user behavior
• Local Storage: Browser storage that persists longer than session cookies
• Session Storage: Temporary storage that expires when you close your browser
• Pixels: Tiny images used for tracking and analytics

Why We Use These Technologies

These technologies help us:

• Provide a better, more personalized experience
• Remember your preferences and settings
• Understand how our platform is being used
• Improve our services and fix technical issues
• Ensure security and prevent fraud

2. Types of Cookies We Use

3. How We Use Cookies

Detailed Cookie Information

Cookie Name	Purpose	Type	Duration
sb_session	Maintains user login session	Essential	Session
sb_auth_token	Authentication and security	Essential	30 days
sb_preferences	Stores user preferences	Functional	1 year
sb_analytics	Usage analytics and statistics	Analytics	2 years
_ga	Google Analytics tracking	Analytics	2 years
sb_consent	Remembers cookie consent choices	Essential	1 year

Educational Platform Specific Uses

• User Authentication: Keeping you logged in securely across sessions
• Personalization: Remembering your dashboard layout and preferences
• Communication: Tracking message read status and notification preferences
• Performance: Optimizing load times and reducing server requests
• Security: Detecting and preventing unauthorized access attempts

4. Third-Party Cookies and Services

We work with trusted third-party services that may set their own cookies. These services help us provide better functionality and insights:

Analytics Services

• Google Analytics: Website and app usage analytics
• Hotjar: User behavior analysis and heatmaps
• Mixpanel: Event tracking and user journey analysis

Integration Services

• Google Workspace: Single sign-on and document integration
• Microsoft 365: Authentication and file sharing
• Zoom: Video conferencing integration

Support and Communication

• Intercom: Customer support chat functionality
• Zendesk: Help desk and ticket management
• Mailchimp: Email communication and newsletters

5. Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our platform, you'll see a cookie consent banner that allows you to:

• Accept all cookies
• Decline non-essential cookies
• Customize your cookie preferences
• Learn more about each cookie category

Browser Settings

You can also manage cookies through your browser settings:

Mobile Devices

On mobile devices, you can manage cookies through:

• iOS Safari: Settings → Safari → Privacy & Security
• Android Chrome: Chrome app → Settings → Site Settings → Cookies
• Our Mobile Apps: In-app privacy settings

Impact of Disabling Cookies

Please note that disabling certain cookies may affect your experience:

• You may need to log in more frequently
• Your preferences may not be saved
• Some features may not work properly
• Personalized content may not be available

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

• Update the "Last Modified" date at the bottom of this policy
• Notify you through our platform or via email
• Request renewed consent if required by law
• Provide clear information about what has changed

We encourage you to review this policy periodically to stay informed about how we use cookies.

7. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Data Protection Officer

For specific privacy and data protection inquiries, you can also contact our Data Protection Officer at dpo@schoolblocks.com.